Bloozee

Once an order enters our printing process, it cannot be cancelled. Our acrylic prints are typically set for printing, assembly, and packaging within a few hours after they're placed to ensure that your art reaches you promptly. This quick turnaround time means the window for cancelling an order is very short. If you need to cancel an order, please contact us immediately at info@bloozee.com. While we can't guarantee cancellation once printing has begun, we will do our best to assist you before your order is processed.

Due to the unique, made-to-order nature of our acrylic prints, we cannot accept returns or exchanges for a change of mind or incorrect size/design selection. However, if your item arrives damaged or with a manufacturing error, please contact our customer service within 30 days at info@bloozee.com for a free replacement or refund. Please submit a clear photo of the issue using our "Contact" form for assessment. Note that we cannot replace or refund items incorrectly sized by customer choice, aiming to ensure satisfaction with every purchase.

Absolutely! Once your order is placed, you'll receive a confirmation email including a tracking number. This allows you to follow your order from our workshop to your doorstep.

• Germany: 2 days
• Rest of Europe: 2-8 days
• Note: We currently do not offer shipping outside of Europe.

Yes, your acrylic wall art comes with a pre-installed aluminum backframe. Here’s how to install it:

• Step 1: Choose your mounting option:
• Step 2: Hanging: Rest the upper bar's lip on the screw heads or the hanging cleat to secure your acrylic glass print. This method provides a minimalist look, with no visible mounting hardware and reduces the risk of warping or bending over time.

Your satisfaction is our priority. If your acrylic glass wall art arrives with any defects or damage, we're here to help. Contact us within 14 days of receiving your order at info@bloozee.com, and we'll issue a full refund. Please note that we do not offer refunds or returns for other reasons, such as a change of mind or preference. Our customer service team is ready to assist with any questions or concerns you may have. We appreciate your understanding and thank you for choosing us.